Product

About Made-to-Order Items

SumiPaws products are made-to-order, with each item crafted individually after an order is placed.

We have adopted this sales method to avoid excess inventory by producing only what is needed.

Available shipping countries/regions, shipping fees, and estimated delivery times vary depending on the product, quantity, and destination.

You can check these details at checkout. Once your order has shipped, we will provide tracking information (where available).

For international shipping, customs duties, import taxes, etc., may be incurred depending on the country or region.

If there are any printing errors, manufacturing defects, damage, or incorrect deliveries, please contact us within 30 days of receiving your order.

After confirming the condition of the item, we will respond by either remanufacturing the product or issuing a refund, depending on the situation.

As these items are made-to-order, we generally do not accept returns or exchanges for customer convenience.

Bringing Japanese traditional beauty and the unique personalities of animals into your daily life.

Through pet art inspired by sumi-e (ink wash painting), we deliver a touch of quiet resonance to your everyday living.